Effective Date: November 21st 2025
At OudnMusk (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [url link] (“Site”) and make purchases from our online perfume store.
By using our Site and making purchases, you consent to the practices outlined in this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
1.Personal Information We Collect or Process
When we use the term “personal information”, we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
2.Personal Information Sources
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
- From our partners or other third parties.
3. How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
- Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
- Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
4. How We Share Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies, email marketing services) who help us operate our business and fulfill orders.
- Business Transfers: If we merge, acquire, or sell parts of our business, your personal information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request (e.g., court order, subpoena).
5. Data Security
We take reasonable steps to protect your personal data and ensure that your information is secure. We use encryption and other security measures to protect sensitive data (such as payment details) during transmission and storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access & Correction: You may access, update, or correct your personal information by logging into your account or contacting our customer service team.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe at any time by following the instructions in the email or contacting us directly.
- Data Deletion: You can request the deletion of your account and personal information by contacting us. Note that we may retain certain data for legal and operational reasons, such as to process outstanding orders.
7. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and recognize you when you return to our site. You can disable cookies through your browser settings, but doing so may affect the functionality of our website.
For more information on how we use cookies and similar technologies, please refer to our Cookie Policy.
8. Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
9. Children’s Data
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such data. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: info@oudnmuskusa.com
Phone: 708
Address: 9150 South Harlem Ave., Unit C
Bridgeview, IL 60455
Thank you for trusting OudnMusk with your personal information. We are dedicated to providing you with a safe and enjoyable shopping experience.
Terms of Service
Effective Date: November 21st, 2025
Welcome to OudnMusk! These Terms of Service explain how our website works, what you can expect from us, and what we expect from you. By using our website or buying anything from us, you agree to these terms.
Overview
This website is operated by OudnMusk, headquartered in Chicago, Illinois, USA. Throughout these Terms, “we,” “us,” and “our” refer to OudnMusk.
By accessing our site or making a purchase, you agree to follow these Terms, along with any policies linked on our site. If you do not agree, please do not use our website or services.
We reserve the right to modify these Terms & Conditions at any time. Updates take effect immediately upon posting. Continued use of the website constitutes acceptance of changes.
1. Online Store Terms
To use our site, you must be at least the age of majority in your state or have permission from a parent/guardian.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service (including copyright laws).
You must not transmit viruses, malware, or any destructive code.
Any breach of these Terms will result in immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and modified to meet technical requirements. Credit card data is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
Headings are for convenience only.
3. Accuracy
We are not responsible if information made available on this site is inaccurate, incomplete, or outdated. The material is for general information only and should not be relied upon as the sole basis for decisions.
Certain historical information may be included for reference only. We are not obligated to update content, although we may do so at any time.
You agree it is your responsibility to monitor changes on our site.
4. Product Information & Availability
Certain products or services may be available exclusively online. All products are subject to availability. If an item is out of stock after purchase, we will notify you promptly and offer a replacement, exchange, or full refund.
We make every effort to display product colors and images accurately, but cannot guarantee your device’s display accuracy. Fragrance colors or packaging may vary slightly due to screen settings or supplier changes.
We reserve the right to limit sales, discontinue products, or modify prices at any time. All descriptions and pricing are subject to change without notice.
5. Wholesale Sales
Wholesale purchases (“B2B Sales”) are subject to these Terms in addition to any written wholesale agreement between you and OudnMusk.
We reserve the right to approve or deny wholesale accounts at our sole discretion. Minimum order quantities, resale restrictions, and regional limitations may apply.
Wholesale products are not eligible for return except in cases of verified transit damage.
6. Pricing & Modifications
Prices for our products may change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.
7. Orders, Billing, & Account Information
Orders are confirmed once payment is successfully processed.
All prices are listed in USD and include applicable Illinois state sales tax unless otherwise noted.
Payment methods accepted are: Credit cards
We may refuse or limit any order you place with us. Limits may apply per person, per household, or per order, including orders using the same customer account, credit card, or address.
Payments are securely processed through third-party providers. Credit card details are not stored on our servers.
We reserve the right to refuse or cancel any order for reasons including but not limited to: suspected fraud, pricing errors, or product unavailability.
If we change or cancel an order, we may attempt to notify you via email, billing address, or phone number provided.
You agree to provide current, accurate account information and to update your details promptly so we can complete transactions and contact you when needed.
For more information, please review our Return Policy.
8. Third-Party Tools & Links
We may provide access to third-party tools we do not monitor or control.
You acknowledge these tools are provided “as is” without warranties. Use them at your own risk.
Any future new services or features on the website will also be subject to these Terms.
We are not responsible for third-party content, sites, or transactions. Please review their own terms and policies.
9. User Comments & Submissions
If you submit ideas, reviews, suggestions, or other content, you grant us permission to use, edit, publish, or distribute them without compensation.
You agree not to post anything unlawful, offensive, misleading, or harmful, or anything that infringes on someone else’s rights.
We may remove any content that violates these Terms.
10. Personal Information
Your personal information is governed by our Privacy Policy, available on our website.
11. Shipping
All orders are shipped from our fulfillment centers using the carrier selected at checkout.
For details on delivery times, costs, and carriers, please see our Shipping Policy.
OudnMusk is not responsible for shipping delays caused by carriers, customs, weather, or other events beyond our control.
Risk of loss transfers to the customer upon delivery to the shipping carrier.
12. Returns and Refunds Policy
Please refer to our Return Policy for instructions, time frames, and conditions.
Refunds will be processed according to Illinois state law, typically to the original payment method.
13. Errors & Inaccuracies
Occasionally there may be errors regarding product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct errors, change information, or cancel orders at any time without notice.
14. Prohibited Uses
You are prohibited from using the site or content for:
- Illegal activities
- Violating laws or regulations
- Infringing intellectual property
- Harassment, hate speech or discrimination
- Submitting false information
- Uploading or transmitting malware
- Phishing, spamming, scraping
- Obscene or immoral purposes
- Circumventing security features
We may terminate your use of the Service for prohibited activities.
15. Disclaimer of Warranties & Limitation of Liability
- We do not guarantee uninterrupted, secure, or error-free service.
- Products and services are provided “as is” unless otherwise stated.
- In no event shall OudnMusk, its owners, employees, partners, or service providers be liable for any indirect, incidental, punitive, or consequential damages, including lost profits or data.
Some states do not allow certain limitations, so some restrictions may not apply.
16. Indemnification
You agree to indemnify, defend, and hold harmless OudnMusk and its affiliates, officers, contractors, suppliers, and employees from any claim arising from your breach of these Terms or violation of any law or third-party rights.
17. Severability
If any provision is deemed unlawful or unenforceable, the remaining provisions remain valid.
18. Termination
These Terms remain effective until terminated by you or us.
You may stop using the site at any time.
We may terminate access without notice if you violate these Terms.
Any obligations incurred prior to termination survive.
19. Entire Agreement
These Terms and any policies posted on our site constitute the entire agreement between you and us.
Ambiguities shall not be interpreted against the drafting party.
20. Governing Law
These Terms and any agreements for Services are governed by the laws of the State of Illinois, USA.
21. Changes to the Terms
You can review the latest Terms at any time on this page.
We may update Terms at our discretion. Continued use of the site after changes means you accept the updated Terms.
22. Contact Information
If you have questions about our Terms, please contact: info@oudnmuskusa.com
Cookie Policy
At OudnMusk, we want your experience on our website to be smooth, personalized, and enjoyable. To do this, we use cookies and similar technologies. This policy explains what cookies are, how we use them, and your choices.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, improve your shopping experience, and understand how our site is used.
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spent most time on).
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our system.
Cookies may be placed by us directly (“first-party cookies”) or by select third-party partners (“third-party cookies”).
2. How We Use Cookies
The types of cookies we use include:
a. Essential Cookies
These cookies are required for core site functionality and cannot be disabled. They support features such as adding items to your cart, completing checkout, and logging into your account.
b. Performance & Analytics Cookies
These cookies help us understand how visitors use our website, which pages perform well, and where improvements are needed. They allow us to refine our content, layout, and overall user experience.
c. Functional Cookies
These cookies store preferences such as language selection, location, and browsing settings. They enable a more personalized and seamless experience each time you visit.
d. Marketing & Advertising Cookies
These cookies help us deliver relevant promotions, tailor product recommendations, and measure the effectiveness of advertising campaigns across platforms.
3. Third-Party Cookies
Certain cookies may be placed by third-party service providers for analytics, advertising, or social media integration. These providers are independent of the Company and have their own privacy policies, which may govern the use of collected information.
4. Managing Cookies
You may manage cookies through your browser settings, including:
- Viewing which cookies are set
- Deleting cookies
- Blocking or restricting cookies from being set
Please note that disabling certain cookies, particularly essential cookies, may impact website functionality and your ability to complete purchases or access certain features.
5. Consent and Legal Compliance
By using our website, you consent to the placement and use of cookies in accordance with this Cookies Policy. Users may withdraw consent at any time by managing cookie settings via their browser or device.
We comply with Illinois privacy laws and other applicable regulations concerning the collection, storage, and use of personal information through cookies.
6. Updates to This Cookie Policy
OudnMusk reserves the right to update this Cookies Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the website constitutes acceptance of any updates or modifications.
7. Contact Information
For questions or concerns regarding this Cookies Policy, please contact:
OudnMusk
9150 South Harlem Ave, Unit C
Bridgeview, IL 60455